Refund policy

RETURNS & EXCHANGES

Based on art. 44 of Law 7/1996, of January 15, Retail Trade Organization, the client will have the right to cancel the requested order within a period of 14 calendar days, after receiving it, without prior use, keeping the labels and packaging originals of the article.

You will have to send us the garment you want to return to our office by the shipping method of your choice, but always with a tracking number.

In case the package does not arrive at our offices, we are not responsible for the refund of the amount.

In the package, you have to include a note with your full name and order number.

The shipping address is:

RAYAN MODAS SLU

C / GASPAR CASSADO, 19-21

29590 BUSINESS PARK TREVENEZ - MÁLAGA

Once we receive the garments, in a period of 3-4 days, you will receive an email confirming the return. The returned amount will appear again in your account in a period of 1-7 days, depending on the banking entities involved.

In case you have any questions, contact us at lamonalistashop@gmail.com and we will give you a quick solution.